Secured payments
Your order is directly redirected to our partner bank, with the PAIMENT CIC's system, which allows the consumer to scramble the transmission of his banking informations.
Customer service 7 days a week
To know more about your reservation, for any question about your order, contact us 7 days a week from 9am to 6pm French time (UTC +1).
For any other request, contact us at bonjour@alafrancaise.fr or call us at +33 5 57 30 04 27
Flexibility: Cancellation 24h
Safe booking: all our tours are 100% refundable 24 hours before the tour departure time (7 days for private tours)