FAQ

How many people per minivan ?

8 people/minivan maximum

On which website can I book train tickets to arrive from Paris ?

If you are in Europe : oui.sncf

If you are outside Europe : raileurope.com

Food during the tour ?

Every tour includes food tastings (tastings at local productor’s and/or a local aperitif). Depending on the tour, a lunch is included. There is no lunch included during the half day tours. Please verify the description before you book the tour.

English speaking tour guide ?

Yes ! Our small group tours are all English and/or french spoken, our private tours are also Spanish or Chinese spoken on demand.

Where is the meeting point for the departure of the tours ?

For our tours from Reims, the meeting point is at the tourist office, on the Reims Centre Train Station square. Be careful it is not the main tourist which is at cathedral ! For our tours from Epernay, the meeting point is in front of the Champagne House

How to reach A La Française’s customer service ?

Send us an email at champagne@alafrancaise.fr or call us at +33 3 26 53 30 41 from 9am to 6pm (local time) Monday to Saturday.

Can children participate in our tour ?

Children from 10 years old only, please contact us directly if you want to book with children as we don’t have the booking option on the website.