Prices are tax inclusive and cover all of the services mentioned.
The visit of each producer includes at least one or more tasting sessions.
Vine Escape, being dependent on the availability and cancelations of its partner producers, reserves the right to modify the tour program.
Tours are carried out in English.
100% payment by credit card is requested upon reservation. A receipt is systematically sent to the client by email. Last minute reservations must be financially settled before departure, by credit card (Visa or MasterCard) or in cash.
Up to 7 days in advance: 100% reimbursed.
Under 7 days in advance: no reimbursement.
Modification of the date is possible according to availability.
If Vine Escape is responsible for any cancelation (dangerous weather conditions, mechanical problems with the transport, unexpected health problems for the guide) the client is entitled to a full reimbursement.
CONDITIONS FOR TAILOR MADE SERVICES:
Payment: 50% upon reservation, 50% on the day of the tour. The deposit is not reimbursable in the case of the client cancelling the service. Vine Escape reserves the right to cancel the service if the payment conditions are not respected. Vine Escape reserves the right to modify the program, with equivalent offers, according to the availability and cancelations by their service providers.
Vine Escape is to inform its client in writing of any modifications. Any modification made does not entitle the client to any reimbursement or compensation.
As regards to visitors using their own vehicle, Vine Escape absolves itself of all responsibility concerning any driving under the influence of alcohol. The driver must not consume alcohol. A spit bucket is systematically available during wine tasting sessions.
As regards to guided tours, Vine Escape reserves the right to interrupt any visit already underway in the case of damage (vehicle, vines…) or infraction caused by the client (narcotic abuse), or if a client’s behaviour is liable to have an impact on the driver’s security or that of the other passengers.
Vine Escape reserves the right to charge a client for any necessary repairs due to the latter’s behaviour.
Le Tribunal de Commerce de Reims (the Commercial Court of Reims) is the only court of competent jurisdiction.